/* ===== 问题排查页 · page-faq ===== */

.page-faq {
  --faq-shadow: 0 18px 40px rgba(0, 0, 0, .34);
  background: var(--ink);
  color: var(--chalk);
}

.page-faq img {
  max-width: 100%;
  height: auto;
}

.page-faq .crumb-sep {
  color: rgba(159, 179, 171, .5);
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  padding: calc(var(--head-h) + 22px) 0 40px;
  overflow: hidden;
  background:
    radial-gradient(120% 96% at 84% -6%, rgba(195, 245, 60, .16), transparent 62%),
    radial-gradient(92% 80% at -6% 104%, rgba(27, 36, 64, .62), transparent 66%),
    var(--ink);
  border-bottom: 1px solid var(--line-soft);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  width: 54%;
  height: 100%;
  background: repeating-linear-gradient(112deg, rgba(195, 245, 60, .06) 0 2px, transparent 2px 18px);
  -webkit-mask-image: linear-gradient(to left, #000, transparent 86%);
  mask-image: linear-gradient(to left, #000, transparent 86%);
  pointer-events: none;
}

.page-faq .hero-grid {
  position: relative;
  display: grid;
  gap: 24px;
  margin-top: 20px;
}

.page-faq .hero-copy {
  min-width: 0;
}

.page-faq .hero-copy .eyebrow {
  margin: 0 0 10px;
}

.page-faq .hero-copy .h-display {
  margin: 0 0 16px;
  font-size: clamp(30px, 8vw, 54px);
  line-height: 1.1;
  letter-spacing: -0.02em;
}

.page-faq .hero-copy .lede {
  margin: 0;
  max-width: 58ch;
}

.page-faq .hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 24px;
}

.page-faq .hero-figure {
  position: relative;
  margin: 0;
  overflow: hidden;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 28px), calc(100% - 28px) 100%, 0 100%);
}

.page-faq .hero-figure img {
  display: block;
  width: 100%;
  aspect-ratio: 3 / 2;
  object-fit: cover;
  filter: saturate(.82) contrast(1.06) brightness(.94);
}

.page-faq .hero-figure::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(160deg, rgba(195, 245, 60, .14), transparent 46%, rgba(6, 35, 30, .74));
  pointer-events: none;
}

/* ---------- 四步自查条 ---------- */

.page-faq .check-rail {
  list-style: none;
  margin: 22px 0 0;
  padding: 0 0 14px;
  display: grid;
  grid-auto-flow: column;
  grid-auto-columns: min(78%, 320px);
  gap: 14px;
  overflow-x: auto;
  scroll-snap-type: x mandatory;
  -webkit-overflow-scrolling: touch;
}

.page-faq .check-rail::-webkit-scrollbar {
  height: 4px;
}

.page-faq .check-rail::-webkit-scrollbar-thumb {
  background: rgba(195, 245, 60, .4);
  border-radius: var(--r-pill);
}

.page-faq .check-card {
  scroll-snap-align: start;
  position: relative;
  min-width: 0;
  padding: 22px 18px 20px;
  background: linear-gradient(180deg, rgba(16, 56, 47, .96), rgba(11, 14, 13, .9));
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  overflow: hidden;
}

.page-faq .check-card::after {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  width: 26px;
  height: 26px;
  background: var(--lime);
  clip-path: polygon(100% 0, 100% 100%, 0 0);
}

.page-faq .check-idx {
  display: inline-block;
  font-family: var(--font-num);
  font-variant-numeric: tabular-nums;
  font-size: 13px;
  letter-spacing: .14em;
  color: var(--lime);
}

.page-faq .check-name {
  margin: 10px 0 8px;
  font-family: var(--font-display);
  font-size: 21px;
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: -0.01em;
  color: var(--chalk);
}

.page-faq .check-card p {
  margin: 0;
  font-size: 15px;
  line-height: 1.72;
  color: var(--mist);
}

/* ---------- 分诊分组 ---------- */

.page-faq .triage {
  display: grid;
  gap: 18px;
  margin-top: 26px;
}

.page-faq .g {
  background: rgba(16, 56, 47, .42);
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  overflow: hidden;
  transition: border-color .25s ease, background-color .25s ease;
}

.page-faq .g:hover {
  border-color: var(--line-lime);
}

.page-faq .g--wine {
  background: linear-gradient(180deg, rgba(122, 34, 51, .3), rgba(16, 56, 47, .36));
}

.page-faq .g--wine:hover {
  border-color: rgba(242, 178, 60, .42);
}

.page-faq .g-head {
  position: relative;
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 6px 14px;
  padding: 20px 20px 18px;
  cursor: pointer;
  list-style: none;
  border-bottom: 1px solid transparent;
}

.page-faq .g-head::-webkit-details-marker {
  display: none;
}

.page-faq .g-head::marker {
  content: "";
}

.page-faq .g-head::after {
  content: "+";
  position: absolute;
  top: 18px;
  right: 20px;
  font-family: var(--font-num);
  font-size: 19px;
  line-height: 1;
  color: var(--lime);
}

.page-faq .g[open] > .g-head {
  border-bottom-color: var(--line-soft);
}

.page-faq .g[open] > .g-head::after {
  content: "−";
}

.page-faq .g-idx {
  font-family: var(--font-num);
  font-variant-numeric: tabular-nums;
  font-size: 12px;
  letter-spacing: .14em;
  color: var(--amber);
  border: 1px solid var(--amber-deep);
  border-radius: var(--r-pill);
  padding: 3px 10px;
}

.page-faq .g--wine .g-idx {
  color: var(--chalk);
  border-color: rgba(243, 247, 244, .34);
}

.page-faq .g-title {
  flex: 1 1 220px;
  min-width: 0;
  padding-right: 30px;
  margin: 0;
  font-family: var(--font-display);
  font-size: clamp(20px, 4.6vw, 27px);
  font-weight: 700;
  line-height: 1.22;
  letter-spacing: -0.01em;
  color: var(--chalk);
}

.page-faq .g-meta {
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--mist);
}

.page-faq .g-body {
  padding: 18px 20px 22px;
}

.page-faq .g-lead {
  margin: 0 0 16px;
  font-family: var(--font-serif);
  font-size: 15.5px;
  font-weight: 500;
  line-height: 1.85;
  color: var(--chalk);
  opacity: .92;
}

/* 编号步骤 */

.page-faq .steps {
  list-style: none;
  margin: 0;
  padding: 0 0 10px;
  display: grid;
  grid-auto-flow: column;
  grid-auto-columns: min(82%, 300px);
  gap: 12px;
  overflow-x: auto;
  scroll-snap-type: x mandatory;
  -webkit-overflow-scrolling: touch;
}

.page-faq .steps::-webkit-scrollbar {
  height: 4px;
}

.page-faq .steps::-webkit-scrollbar-thumb {
  background: rgba(159, 179, 171, .35);
  border-radius: var(--r-pill);
}

.page-faq .step {
  scroll-snap-align: start;
  min-width: 0;
  padding: 16px 16px 18px;
  background: rgba(11, 14, 13, .62);
  border: 1px solid var(--line-soft);
  border-left: 2px solid var(--line-lime);
  border-radius: var(--r-sm);
}

.page-faq .g--wine .step {
  border-left-color: rgba(242, 178, 60, .55);
}

.page-faq .step-num {
  display: inline-block;
  font-family: var(--font-num);
  font-variant-numeric: tabular-nums;
  font-size: 11.5px;
  letter-spacing: .16em;
  color: var(--lime);
}

.page-faq .step h4 {
  margin: 9px 0 7px;
  font-family: var(--font-body);
  font-size: 16px;
  font-weight: 600;
  line-height: 1.45;
  color: var(--chalk);
}

.page-faq .step p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.72;
  color: var(--mist);
}

.page-faq .step a {
  color: var(--lime);
  text-decoration: none;
  border-bottom: 1px solid var(--line-lime);
}

.page-faq .step a:hover {
  color: var(--chalk);
}

.page-faq .g-figure {
  margin: 18px 0 0;
  display: grid;
  gap: 10px;
  justify-items: start;
}

.page-faq .g-figure img {
  display: block;
  width: 100%;
  max-width: 250px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-sm);
  object-fit: cover;
}

.page-faq .g-figure figcaption {
  max-width: 36ch;
  font-size: 13px;
  line-height: 1.66;
  color: var(--mist);
}

/* ---------- 联系通道 ---------- */

.page-faq .contact-rail {
  display: grid;
  gap: 26px;
  padding: 28px 22px;
  border: 1px solid var(--line-lime);
  border-radius: var(--r-md);
  background:
    radial-gradient(120% 140% at 100% 0%, rgba(195, 245, 60, .12), transparent 58%),
    rgba(11, 14, 13, .74);
  box-shadow: var(--faq-shadow);
}

.page-faq .contact-copy {
  min-width: 0;
}

.page-faq .contact-copy .eyebrow {
  margin: 0 0 10px;
}

.page-faq .contact-copy .h-section {
  margin: 0 0 12px;
}

.page-faq .contact-copy .lede {
  margin: 0;
  max-width: 52ch;
}

.page-faq .k-list {
  list-style: none;
  margin: 20px 0 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .k-item {
  display: grid;
  gap: 4px;
  padding: 14px 16px;
  background: rgba(16, 56, 47, .6);
  border-left: 2px solid var(--amber);
  border-radius: var(--r-sm);
}

.page-faq .k-key {
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--mist);
}

.page-faq .k-val {
  font-family: var(--font-num);
  font-variant-numeric: tabular-nums;
  font-size: 16px;
  line-height: 1.5;
  color: var(--chalk);
  word-break: break-word;
}

.page-faq .k-note {
  margin: 14px 0 0;
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--mist);
}

.page-faq .contact-side {
  min-width: 0;
  display: grid;
  align-content: start;
  gap: 12px;
}

.page-faq .copy-title {
  margin: 0;
  font-family: var(--font-display);
  font-size: 18px;
  font-weight: 700;
  letter-spacing: .01em;
  color: var(--chalk);
}

.page-faq .copybox {
  padding: 16px 18px;
  font-family: var(--font-num);
  font-variant-numeric: tabular-nums;
  font-size: 14px;
  line-height: 1.95;
  color: var(--chalk);
  background: rgba(27, 36, 64, .55);
  border: 1px dashed var(--line-lime);
  border-radius: var(--r-sm);
  white-space: pre-wrap;
  word-break: break-word;
  -webkit-user-select: all;
  user-select: all;
}

.page-faq .copy-hint {
  margin: 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--mist);
}

.page-faq .contact-side .btn {
  justify-self: start;
  margin-top: 6px;
}

/* ---------- 桌面 ---------- */

@media (min-width: 760px) {
  .page-faq .check-rail {
    grid-auto-flow: row;
    grid-auto-columns: auto;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    overflow: visible;
    padding-bottom: 0;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: calc(var(--head-h) + 46px) 0 62px;
  }

  .page-faq .hero-grid {
    grid-template-columns: minmax(0, 1.08fr) minmax(0, .92fr);
    gap: 48px;
    align-items: center;
    margin-top: 26px;
  }
}

@media (min-width: 960px) {
  .page-faq .g {
    display: grid;
    grid-template-columns: minmax(230px, 322px) minmax(0, 1fr);
    align-items: stretch;
  }

  .page-faq .g-head {
    grid-column: 1;
    grid-row: 1;
    flex-direction: column;
    align-items: flex-start;
    border-bottom: 0;
    border-right: 1px solid var(--line-soft);
    padding: 26px 24px 28px;
  }

  .page-faq .g[open] > .g-head {
    border-bottom-color: transparent;
  }

  .page-faq .g-head::after {
    position: static;
    margin-top: 12px;
  }

  .page-faq .g-title {
    flex: 0 0 auto;
    padding-right: 0;
  }

  .page-faq .g-body {
    grid-column: 2;
    grid-row: 1;
    padding: 26px 28px 28px;
  }

  .page-faq .steps {
    grid-auto-flow: row;
    grid-auto-columns: auto;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    overflow: visible;
    padding-bottom: 0;
  }

  .page-faq .g-figure {
    grid-template-columns: auto minmax(0, 1fr);
    align-items: end;
    gap: 16px;
    margin-top: 22px;
  }

  .page-faq .g-figure figcaption {
    padding-bottom: 4px;
  }
}

@media (min-width: 880px) {
  .page-faq .contact-rail {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    gap: 40px;
    padding: 36px 34px;
    align-items: start;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .g,
  .page-faq .check-card,
  .page-faq .hero-figure {
    transition: none;
  }
}
<<<END>>>